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Law People

Better Law Practice Through Better People Management

Category Archives: Mentoring

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Outsmarting Artificial Intelligence Part 3

Posted in Assessments, Books, Business Development, Client Service, Coaching, Communication, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized
So we realize the depth and breadth of the competition that artificially intelligent technology can pose to our traditional legal practices. We are, after all, not able to access as many sources and certainly not as fast and perhaps not as sophisticated in our analysis logarithms as some machines are. Then again, we have our… Continue Reading

Reducing the Liability Coming to Low EI Law Firms and Law Departments

Posted in Coaching, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Leadership, Management, Mentoring, Professional Development, Recruitment, Retention, Risk Management, Uncategorized, Work Satisfaction
An amendment to Rule 8.4(g) to the ABA Model Rules of Professional Conduct, first circulated in December 2015 and then adopted on August 3, 2016, prohibits lawyers while practicing law from engaging in conduct they “know or reasonably should know” constitutes harassment or discrimination based on “race, sex, religion, national origin, ethnicity, disability, age, sexual orientation, gender… Continue Reading

Happiest of Holidays!

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Wellness, Work Satisfaction, Work/Life Balance
From Law People Management to you and yours, we wish you peace, prosperity and good health during the holidays and throughout the New Year. To that end, we are pleased to announce the publication by the American Bar Association of our book The Emotional Intelligence Edge for 21st Century Lawyers currently scheduled for summer of… Continue Reading

Lawyers in Conflict

Posted in Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Emotional Intelligence, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Retention, Risk Management, Teamwork, Uncategorized, Work Satisfaction
Having just finished an interesting assignment helping a firm resolve conflict among its ranks, I am freshly reminded of what it is that puts lawyers into conflict and then keeps them there.  So please indulge me in this seat-of-the-pants riff (for the record, none of which, of course, applies to any of my clients). Lawyers are on… Continue Reading

Building Your Emotional Vocabulary

Posted in Assessments, Client Service, Coaching, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Retention, Wellness
One of the ways to improve our emotional intelligence, and therefore improve our decision-making, our productivity. our personal interactions and our well-being, is to expand our vocabulary with respect to emotions. We experience hundreds of shades of emotion every day. While five to seven emotions are considered basic, combinations of those emotions blend together to… Continue Reading

Stress for Better and Worse

Posted in Books, Client Service, Communication, Conflict, Culture, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Profitability, Recruitment, Retention, Teamwork, Work Satisfaction
The Center for Creative Leadership’s 2013 White Paper on “The Surprising Truth about What Drives Stress and How Leaders Build Resilience” lists stress and burnout as the top two issues leaders worldwide wrestle with. “Burnout” is a syndrome caused by excessive stress which can produce physical, emotional and mental exhaustion.  Burnout is the end game… Continue Reading

Muir to Speak at ABA Webinar on Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Work Satisfaction
On Friday, February 13th, at 1 to 2 ET, Muir and psychologist Rob Durr will be presenting a program on EQ: What it is and Why it Matters in an American Bar Association Career Advice webinar.  They will be discussing how high emotional intelligence can transform a good lawyer into a great one. Learn: What emotional intelligence is… Continue Reading

Tips for Starting Off the New Year Right

Posted in Business Development, Client Service, Communication, Conflict, Culture, Emotional Intelligence, Law Departments, Law Education, Leadership, Management, Mentoring, Professional Development, Teamwork
Shake off that New Year’s hangover–a whole new year lies ahead for making progress in your career! To help you start out right, former President of the College of Law Practice Management Merrilyn Astin Tarlton has put together 49-Tips-for-the-New-Lawyer, which are good advice for the not-so-new lawyer, as well.  Print them out, hang them on your… Continue Reading

How Was Your Mental Health Day?

Posted in Assessments, Client Service, Coaching, Culture, Emotional Intelligence, Law Departments, Management, Mentoring, Productivity, Professional Development, Retention, Risk Management, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
World Mental Health Day was Friday, October 10th.  How did yours go? Did your firm or department remind you not to work such long hours that you lose your critical thinking edge or alienate the personal ties that keep you grounded and productive?  Did you get a refresher on how to deal with stress and its… Continue Reading

Challenged by Ethics

Posted in Client Service, Coaching, Culture, Ethics, Leadership, Management, Mentoring, Professional Development, Risk Management, Teamwork, Uncategorized
Stephen Glass, the infamous journalist whose writing career collapsed under an avalanche of lies, is not being allowed to practice law in California. The California Supreme Court concluded early this year that Glass, then a law clerk for a Beverly Hills plaintiffs firm, had failed to meet “his heavy burden of demonstrating rehabilitation.” Glass admitted to fabricating parts of… Continue Reading

The Intersection of Law and Psychology

Posted in Client Service, Coaching, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
On February 21-22 of this year, the Boyd School of Law and Saltman Center for Conflict Resolution at the University of Nevada at Las Vegas held a very interesting conference on Psychology and Lawyering.  Attendance and enthusiasm were high and organizers anticipate future conferences well-fueled with the expanding research on these related areas. Here are some… Continue Reading

The Thing About Blind Spots

Posted in Assessments, Coaching, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Leadership, Management, Mentoring, Professional Development, Recruitment, Retention, Risk Management, Teamwork
Discrimination comes in all forms. In our 2011 entry on the dismissal of an EEOC suit against Bloomberg, we noted that Karen Lockwood, a senior female partner in Howrey, a Washington D.C. firm and then president of the D.C. Women’s Bar Association, made a distinction between discrimination and unconscious bias: “Law firms are way beyond discrimination…… Continue Reading

The Caring Angle

Posted in Assessments, Culture, Leadership, Management, Mentoring, Pro Bono and Community Service, Professional Development, Recruitment, Retention, Uncategorized, Work Satisfaction
Law firm and law department managers who are using “caring” management strategies in response to the economic downturn are examples of playing nicely in the legal sandbox.  And research demonstrates that, again, being nice pays off. According to a recent study by Grdinovac and Yancey entitled “How organizational adaptations to recession relate to organizational commitment,” published… Continue Reading

Clueless at the Top?

Posted in Assessments, Books, Coaching, Communication, Compensation, Innovation, Law Departments, Management, Mentoring, Professional Development, Retention, Risk Management, Work Satisfaction
While workers with high emotional intelligence are consistently the best performers on all steps of the corporate ladder, interestingly enough it is those at the top level of management who have the lowest overall average emotional intelligence (EI or EQ)  in organizations. Prompting one journalist to contend that “Your Boss Probably Wouldn’t Pass Yale’s Emotional Intelligence… Continue Reading

Communist Leadership and Pornography

Posted in Assessments, Business Development, Client Service, Coaching, Communication, Emotional Intelligence, Innovation, Law Departments, Leadership, Management, Mentoring, Productivity, Professional Development, Recruitment, Retention, Risk Management, Teamwork, Work Satisfaction
Speaking of China, while touring a  job fair in Tianjin last week, China’s President Xi Jiping  answered his own question to a local official as to what the critical ingredients of  good Communist leaders are. “Intelligence quotient and emotional quotient – which is more important?” the president evidently asked.  When the official answered “both,” it was reported that… Continue Reading

Lawyer Personalities at Above the Law

Posted in Assessments, Business Development, Client Service, Coaching, Communication, Conflict, Culture, Emotional Intelligence, Law Departments, Law Education, Leadership, Management, Mentoring, Professional Development, Profitability, Recruitment, Retention, Risk Management, White Papers, Work Satisfaction
Above the Law columnist Susan Moon, an in-house lawyer at Wyndham Worldwide, gave our The Unique Psychological World of Lawyers a nice plug last week, just hours after much of the data in it was discussed at a presentation at Yale Law School.  An older article (since updated) and a “bit on the dry side,”… Continue Reading

Nice Guys Finish Last? A Meditation on a Questionable Virtue

Posted in Business Development, Client Service, Conflict, Culture, Diversity, Emotional Intelligence, Ethics, Leadership, Management, Mentoring, Productivity, Professional Development, Retention, Risk Management, Teamwork, Work Satisfaction
Most of us have very high standards for the work we deliver our clients.  We demand from ourselves and those on our team the best possible product. "Performance at whatever price" might be our mantra, even if it requires nagging and criticizing or even bullying.  Yet confrontational environments feel uncomfortable to most people and over the long run are in fact not conducive… Continue Reading

The Politics of Place: Where’s Your Office?

Posted in Business Development, Client Service, Communication, Conflict, Culture, Decision-Making, Law Departments, Leadership, Management, Mentoring, Productivity, Profitability, Retention, Risk Management, Succession, Teamwork, Work Satisfaction
While it’s unlikely that anyone would attribute all of Research in Motion’s troubles to corporate geography, it’s worth noting that RIM’s two chief executives, both now gone, were located over the last few critical years in offices about a 10-minute drive apart. And, according to former RIM executives, meetings with both of them present were rare. In the… Continue Reading

Muir to Speak on Lawyering with Emotional Intelligence

Posted in Assessments, Business Development, Client Service, Coaching, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Ethics, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Wellness, Work Satisfaction
Ronda Muir of Law People Management LLC, Randall Kiser of DecisionSet, and Daniel S. Bowling III of Duke Law School will be co-presenting a Center for Competitive Management audio presentation on Wednesday, June 13, 2012 at 2pm EDT entitled "Lawyering with Emotional Intelligence." The presentation will cover the relatively new science of emotional intelligence, its relationship to… Continue Reading

Muir to Present Webinar on Emotional Intelligence and Lawyering

Posted in Announcements, Business Development, Client Service, Coaching, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Profitability, Recruitment, Retention, Risk Management, Teamwork, Work Satisfaction
Ronda Muir of Law People Management LLC, Randall Kiser of DecisionSet, and Daniel S. Bowling III of Duke Law School will be co-presenting a Center for Competitive Management audio presentation on Wednesday, June 13, 2012 at 2pm EDT entitled "Lawyering with Emotional Intelligence." The presentation will cover the relatively new science of emotional intelligence, its relationship to… Continue Reading

Women Leaders and What Sabotages Them

Posted in Coaching, Conflict, Culture, Diversity, Emotional Intelligence, Leadership, Management, Mentoring, Professional Development, Recruitment, Retention, Succession
Are women really worth a damn as leaders? Or is the diversification effort–from those cozy women’s initiatives to the hard-headed firm strategies to avoid sexual harassment suits–simply political correctness writ large? There’s been a lot said from both sides of the aisle recently. And from some surprising corners. The Hay Group recently announced that, from a  series of in-depth interviews… Continue Reading

The Challenges of Lateral Hiring

Posted in Assessments, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Work Satisfaction
The American Lawyer has just issued its Report on Laterals 2012, in which it found that in the 12 months ending September 30, 2011, 2,454 partners left or joined Am Law 200 firms, for a 22% increase over 2010, when there was the lowest number of moves since 2000. "This year’s figure was consistent with the annual average of 2,458 partner moves… Continue Reading

Practical Tips to Beating Back the Depression Demon

Posted in Client Service, Coaching, Conflict, Emotional Intelligence, Management, Mentoring, Productivity, Profitability, Risk Management, Wellness, Work Satisfaction
Lawyers suffer from a high rate of depression–the highest of all professions–and the peak time for depression to hit is around the holidays.  Add to that the stress that many are feeling now over the economy and whether they will have a job come the first of the year, and you have a recipe for poor… Continue Reading

Invalidating Work/Life Balance?

Posted in Culture, Diversity, Management, Mentoring, Productivity, Recruitment, Retention, Work Satisfaction, Work/Life Balance
This past August a court dismissed an EEOC discrimination suit against Bloomberg contending that the company had systematically discriminated against pregnant women or those who recently returned to work from maternity leave. The judge, New York district court judge Loretta Preska, saw the EEOC’s essential charge to be that  Bloomberg, as a company policy, did not provide work/life balance for its employees, which… Continue Reading