Law People

Law People

Better Law Practice Through Better People Management

Category Archives: Pro Bono and Community Service

Subscribe to Pro Bono and Community Service RSS Feed

Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
I am pleased to announce that Beyond Smart: Lawyering with Emotional Intelligence is today (along with the eclipse) available here on the ABA Shop website. This is the first comprehensive guide to understanding and raising emotional intelligence in the unique context of law practice. It covers a myriad of topics, including: What emotional intelligence means, its research… Continue Reading

Happiest of Holidays!

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Wellness, Work Satisfaction, Work/Life Balance
From Law People Management to you and yours, we wish you peace, prosperity and good health during the holidays and throughout the New Year. To that end, we are pleased to announce the publication by the American Bar Association of our book The Emotional Intelligence Edge for 21st Century Lawyers currently scheduled for summer of… Continue Reading

The Caring Angle

Posted in Assessments, Culture, Leadership, Management, Mentoring, Pro Bono and Community Service, Professional Development, Recruitment, Retention, Uncategorized, Work Satisfaction
Law firm and law department managers who are using “caring” management strategies in response to the economic downturn are examples of playing nicely in the legal sandbox.  And research demonstrates that, again, being nice pays off. According to a recent study by Grdinovac and Yancey entitled “How organizational adaptations to recession relate to organizational commitment,” published… Continue Reading

What About Just Being Nice?

Posted in Books, Business Development, Client Service, Coaching, Compensation, Culture, Emotional Intelligence, Leadership, Management, Pro Bono and Community Service, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized
So you’re not really feeling the love?  Or even the compassion?  How about being nice–can you at least get into being nice? Fitting nicely into our recent blog posts about the more heartful arts, the November/December 2013 issue of the ABA Law Practice Magazine is entitled “The Business of Giving,” and features a story entitled “Being Nice.”… Continue Reading

Dewey & LeBoeuf: Probing the Wreckage and the Reasons

Posted in Communication, Compensation, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Pro Bono and Community Service, Productivity, Profitability, Risk Management, White Papers
As another pundit among many slowing down to rubber neck the wreckage strewn from the Dewey & LeBoeuf crash, it’s hard to know where to start. The question that hovered on everyone’s minds since earlier in the year, as the media dissected every move there, was whether we were watching the disintegration, again, of a major law firm: one which… Continue Reading

Does Associate Satisfaction Still Matter?

Posted in Diversity, Management, Pro Bono and Community Service, Productivity, Profitability, Recruitment, Retention, Work Satisfaction
The American Lawyer recently published its A-List, AmLaw’s "look beyond pure dollars to quantify the 20 most successful law firms."  What it "looks" at to make that assessment is revenue per lawyer, pro bono commitment, diversity and associate satisfaction.  AmLaw tips its hand about the continuing importance of dollars by double weighting revenue per lawyer, but also double weights,… Continue Reading

A Short History of the Disappearing PPP

Posted in Client Service, Compensation, Diversity, Management, Pro Bono and Community Service, Profitability, Retention, Risk Management, Work Satisfaction
Steve Brill, the initial publisher of The American Lawyer, some 30 years ago invented the AmLaw 100 and began reporting comparative financial figures for that group of firms. Surprisingly enough, firms submitted that information for him to publish, showing definitively how much money lawyers make on the backs of their clients. Unclear Payoff Why do private law… Continue Reading

Muir Leads Associate Seminar on Business of Law

Posted in Assessments, Business Development, Client Service, Compensation, Emotional Intelligence, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork
Muir recently led an Introduction to the Business of Law seminar for junior associates at an AmLaw 100 firm. The presentation is customized to the firm and is gauged to bolster associates’  engagement and loyalty and to improve their productivity.  Topics include a definition of terms, such as utilization, realization and cash management, and a discussion of what… Continue Reading

What Do Women Want? Challenging The Diversity Myth

Posted in Books, Client Service, Leadership, Management, Pro Bono and Community Service, Productivity, Profitability, Recruitment, Retention, Risk Management, Work Satisfaction, Work/Life Balance
  Monday, March 8, is International Women’s Day. So how are we doing? Bain and Company recently released results of a survey, reported in the Harvard Business Review, of 1,800 business people worldwide. Eighty percent believed that companies benefit from a gender diverse workforce; 75% reported having initiatives in their workplace to improve gender parity; but less than… Continue Reading

High Performance Coaching for Low Performing Times

Posted in Business Development, Client Service, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Law Departments, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Wellness, Work Satisfaction, Work/Life Balance
This is the time of year when many of us take stock of our direction and goals and make plans to step up our effectiveness.  This particular year, 2009, many lawyers are facing an extremely difficult once-in-a-century marketplace for which no one has been truly prepared.  So we may also find ourselves questioning our ability to successfully grapple with the challenges ahead.   How to acquire… Continue Reading

Working Toward Happiness

Posted in Culture, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Work/Life Balance
Sonja Lyubomirsky, Professor of Psychology at the University of California, Riverside, admits being surprised by the results of the research she conducted on how to permanently increase happiness, funded by a 5-year million-dollar grant from the National Institute of Mental Health.  She conducted a meta-analysis (a "study of studies"), along with Ed Diener and Laura King, two… Continue Reading

The Pro Bono Angle

Posted in Business Development, Client Service, Culture, Diversity, Leadership, Management, Pro Bono and Community Service, Recruitment, Retention, Work Satisfaction, Work/Life Balance
At a time of some idling in the legal industry, a good use of lawyer time may be to spiff up the old pro bono program.  Davis Polk & Wardwell recently announced the addition of Ronnie Abrams, former Manhattan US Attorney’s Office prosecutor and daughter of renowned First Amendment litigator Floyd Abrams, as its first… Continue Reading

“Gross National Happiness”

Posted in Client Service, Culture, Management, Mentoring, Pro Bono and Community Service, Professional Development, Retention, Work Satisfaction
Shedding additional light on earlier explorations in this forum of the subject of happiness is a new book written by Arthur Brooks that distills mountains of data on the subject.  For one thing, politics and happiness turn out to be clearly correlated.  But the correlation may not be what you think. For starters, conservatives are happier than liberals. … Continue Reading

Making Law School Practical

Posted in Client Service, Ethics, Pro Bono and Community Service, Professional Development
Washington and Lee University School of Law has announced a plan to replace all third-year academic classes with hands-on "experiential" learning.  Recently approved unanimously by faculty, the new curriculum will be phased in over 3-4 years and teach practical skills by using simulations and real-client interactions.  It will also emphasize non-traditional topics like attorney-client communication, working… Continue Reading

Muir to Lead IOMA Audio Conference on Associate Compensation: Where Do We Go From Here?

Posted in Announcements, Client Service, Culture, Leadership, Management, Pro Bono and Community Service, Productivity, Profitability, Recruitment, Retention, Risk Management, Succession, Work Satisfaction
On Thursday, September 21, at 2:00 pm EST, Ronda Muir will lead an audio conference on Associate Compensation: Where Do We Go From Here?  Included in the discussion will be a review of current trends and out-of-the-box ideas for dealing with the impact of escalating associate compensation, how to find the best strategy for your… Continue Reading

Banking Our Image

Posted in Client Service, Communication, Ethics, Leadership, Management, Pro Bono and Community Service, Professional Development, Recruitment, Retention, Risk Management
Burnishing an image that is bankable is what every professional tries to do–both for him/herself individually and for the profession as well.  Doctors take bed-side manners lessons, the NYPD are being instructed on common courtesies.  What about lawyers?  What do they do to bring out the gold? From the looks of things, not much. A Harris… Continue Reading

Improving UNICEF’s Office Dynamics

Posted in Announcements, Assessments, Communication, Conflict, Culture, Emotional Intelligence, Leadership, Management, Pro Bono and Community Service, Professional Development
Ronda Muir, Senior Consultant, led a two and a half day retreat at the end of May for UNICEF’s 22-person Armenia office to help them better serve the country’s children.  She was engaged to improve teamwork, communication and conflict resolution and to assist in the office’s preparation for upcoming reviews and its transitioning to potential structural and policy changes. … Continue Reading

What’s Morals Got To Do With It?

Posted in Books, Client Service, Culture, Decision-Making, Emotional Intelligence, Ethics, Leadership, Pro Bono and Community Service, Productivity, Professional Development, Recruitment, Retention, Risk Management, Work Satisfaction
Should lawyers “do the right thing” in addition to “being right”?  A favorite cartoon depicts two lawyers at a desk evidently discussing strategy. One lawyer says to the other: “Is it right?… Is it fair?  Get a grip, Carlton—we’re a law firm!” Integrity In an interesting study issued recently, the Consortium for Research on Emotional Intelligence found that… Continue Reading

Muir To Conduct Teambuilding Retreat for UNICEF

Posted in Assessments, Communication, Conflict, Culture, Emotional Intelligence, Management, Pro Bono and Community Service, Productivity, Professional Development, Retention, Risk Management
Ronda Muir, Senior Consultant, has been asked by UNICEF’s Armenia office to lead a two and a half day retreat at the end of May to help improve teamwork, communication and conflict resolution. Through the use of individual and team MBTI reports and emotional intelligence assessments, Muir will help the team identify personal and office strengths and challenges… Continue Reading

Raves for Muir Presentation on Risk Management

Posted in Client Service, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Work Satisfaction, Work/Life Balance
Ronda Muir, Esq., Senior Consultant at Robin Rolfe Resources, was featured as a speaker at a conference on Risk Management for the Modern Law Firm, sponsored by ARK Group. The conference was held in Chicago on April 17 and 18, 2007.  Muir’s presentation was on the risks that arise in managing a law firm’s greatest asset: its people. She… Continue Reading

Women in the Cat? Bird? Board Seat

Posted in Client Service, Leadership, Pro Bono and Community Service, Professional Development
Women lawyers are not serving in appropriate numbers on corporate boards, bemoans an April 6, 2007 article in the New York Times Business Section.  Evidently only 14.6% of Fortune 500 companies counted a woman among their directors in 2006. That same year women accounted for 17% of law firm partners (presumably equity partners), 16% of law school… Continue Reading

An RFP for Community Involvement, Client Solidarity and Associate Retention

Posted in Client Service, Leadership, Management, Pro Bono and Community Service
In what may be a first, Intel Corp. issued an RFP last fall to find law firms to partner with their attorneys on community service projects in Silicon Valley.  This year it is expanding the request to three other offices.  The firms it chose in the first round were Baker & McKenzie, which had done work for… Continue Reading