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Category Archives: Work Satisfaction

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Muir a Panelist at Annual International Bar Association Meeting in Sydney, Australia

Posted in Announcements, Communication, Emotional Intelligence, Professional Development, Wellness, Work Satisfaction, Work/Life Balance
Muir will be speaking on a panel led by Robert Bata at the 2017 International  Bar Association Annual Conference in Sydney, Australia on Monday, October 9th on the subject of “Re-Inventing Yourself:  Recognizing Decision Points in Your Career.” Join us!  … Continue Reading

Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
I am pleased to announce that (along with the eclipse) Beyond Smart: Lawyering with Emotional Intelligence is available as of yesterday here on the ABA Shop website. For a discount, use Code RMUIR10 through December 31, 2017. This is the first comprehensive guide to understanding, using and raising emotional intelligence in the unique context of law practice. It… Continue Reading

Reducing the Liability Coming to Low EI Law Firms and Law Departments

Posted in Coaching, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Leadership, Management, Mentoring, Professional Development, Recruitment, Retention, Risk Management, Uncategorized, Work Satisfaction
An amendment to Rule 8.4(g) to the ABA Model Rules of Professional Conduct, first circulated in December 2015 and then adopted on August 3, 2016, prohibits lawyers while practicing law from engaging in conduct they “know or reasonably should know” constitutes harassment or discrimination based on “race, sex, religion, national origin, ethnicity, disability, age, sexual orientation, gender… Continue Reading

Happiest of Holidays!

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Wellness, Work Satisfaction, Work/Life Balance
From Law People Management to you and yours, we wish you peace, prosperity and good health during the holidays and throughout the New Year. To that end, we are pleased to announce the publication by the American Bar Association of our book The Emotional Intelligence Edge for 21st Century Lawyers currently scheduled for summer of… Continue Reading

Lawyers in Conflict

Posted in Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Emotional Intelligence, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Retention, Risk Management, Teamwork, Uncategorized, Work Satisfaction
Having just finished an interesting assignment helping a firm resolve conflict among its ranks, I am freshly reminded of what it is that puts lawyers into conflict and then keeps them there.  So please indulge me in this seat-of-the-pants riff (for the record, none of which, of course, applies to any of my clients). Lawyers are on… Continue Reading

Mamas, Don’t Let Your Daughters Grow Up to be Lawyers: A Preview

Posted in Client Service, Compensation, Conflict, Culture, Diversity, Emotional Intelligence, Innovation, Law Departments, Law Education, Leadership, Management, Professional Development, Profitability, Recruitment, Retention, Risk Management, Uncategorized, Work Satisfaction, Work/Life Balance
In anticipation of a white paper on the persistent question of why there isn’t greater gender diversity in the practice of law, here’s a look at a few of the salient points: Women have comprised roughly half of law graduates for a number of decades, and have been consistently over-represented at the top of their… Continue Reading

More on Love and the Law

Posted in Client Service, Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Profitability, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
In our 2013 entry “The Law: What’s Love Got To Do With It?“, we noted the movement toward integrative law, which  “Pauline Tesler, director of the Integrative Law Institute, believes… is the next ‘huge wave coming to the legal profession.’ As she explains, this type of practice is aimed at ‘out-of-court solutions and the well-being of… Continue Reading

Leadership: What Really Matters

Posted in Conflict, Decision-Making, Leadership, Management, Profitability, Teamwork, Uncategorized, Work Satisfaction
According to an article in the January 2015 McKinsey and Company Quarterly Newsletter, Decoding leadership: What Really Matters,”[o]ver 90 percent of CEOs are already planning to increase investment in leadership development because they see it as the single most important human-capital issue their organizations face. And they’re right to do so: earlier McKinsey research has consistently… Continue Reading

Stress for Better and Worse

Posted in Books, Client Service, Communication, Conflict, Culture, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Profitability, Recruitment, Retention, Teamwork, Work Satisfaction
The Center for Creative Leadership’s 2013 White Paper on “The Surprising Truth about What Drives Stress and How Leaders Build Resilience” lists stress and burnout as the top two issues leaders worldwide wrestle with. “Burnout” is a syndrome caused by excessive stress which can produce physical, emotional and mental exhaustion.  Burnout is the end game… Continue Reading

Muir to Speak at ABA Webinar on Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Work Satisfaction
On Friday, February 13th, at 1 to 2 ET, Muir and psychologist Rob Durr will be presenting a program on EQ: What it is and Why it Matters in an American Bar Association Career Advice webinar.  They will be discussing how high emotional intelligence can transform a good lawyer into a great one. Learn: What emotional intelligence is… Continue Reading

How Was Your Mental Health Day?

Posted in Assessments, Client Service, Coaching, Culture, Emotional Intelligence, Law Departments, Management, Mentoring, Productivity, Professional Development, Retention, Risk Management, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
World Mental Health Day was Friday, October 10th.  How did yours go? Did your firm or department remind you not to work such long hours that you lose your critical thinking edge or alienate the personal ties that keep you grounded and productive?  Did you get a refresher on how to deal with stress and its… Continue Reading

The Intersection of Law and Psychology

Posted in Client Service, Coaching, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
On February 21-22 of this year, the Boyd School of Law and Saltman Center for Conflict Resolution at the University of Nevada at Las Vegas held a very interesting conference on Psychology and Lawyering.  Attendance and enthusiasm were high and organizers anticipate future conferences well-fueled with the expanding research on these related areas. Here are some… Continue Reading

Telling it Straight

Posted in Culture, Diversity, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Profitability, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction
Jennifer Alvey “is a recovering lawyer who was once one of the 20% of Feelers in law firms.”  Now she coaches other lawyers in the Nashville area, many of whom are miserable practicing law. In her post “Why Are There So Many Asshole Lawyers?”, she tells it straight about her and her clients’ experiences in “dysfunctional”… Continue Reading

Diversity in Personal Style

Posted in Announcements, Conflict, Diversity, Emotional Intelligence, Ethics, Leadership, Management, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Work Satisfaction, Work/Life Balance
Muir spoke at the Center for Legal Inclusiveness Summit  in Denver, Colorado on Monday, May 12, a well-run event drawing people from all directions, despite a spring snowstorm.  Muir’s topic was “Achieving the Advantages of Diversity in Personal Style,” a review of the narrow personal style profile that prevails in many legal organizations, the hazards… Continue Reading

The Caring Angle

Posted in Assessments, Culture, Leadership, Management, Mentoring, Pro Bono and Community Service, Professional Development, Recruitment, Retention, Uncategorized, Work Satisfaction
Law firm and law department managers who are using “caring” management strategies in response to the economic downturn are examples of playing nicely in the legal sandbox.  And research demonstrates that, again, being nice pays off. According to a recent study by Grdinovac and Yancey entitled “How organizational adaptations to recession relate to organizational commitment,” published… Continue Reading

The Law: What’s Love Got To Do With It?

Posted in Books, Client Service, Conflict, Culture, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Profitability, Retention, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
Mindful of Rev. King’s exhortation to leaven power with love, remember the Doonesbury character Woodrow proclaiming “By God, I love the law!”  Well, there’s a perspective afoot in the legal industry that may take that sentiment and turn it on its head.  It sounds something like “the law is all about love!” According to an… Continue Reading

Managing Stress: Rumination and You

Posted in Books, Emotional Intelligence, Leadership, Productivity, Uncategorized, White Papers, Work Satisfaction
According to the statistics, lawyers exhibit more signs of stress and distress–expressed in depression, suicide, substance abuse, divorce, etc.– than any other profession.  Lawyer leaders may be even more stressed. The Center for Creative Leadership’s 2013 White Paper on “The Surprising Truth about What Drives Stress and How Leaders Build Resilience” names stress and burnout as… Continue Reading

Muir Webinar on Emotions in the Office

Posted in Announcements, Communication, Conflict, Culture, Emotional Intelligence, Risk Management, Teamwork, Wellness, Work Satisfaction
Muir presented a Webinar September 12, 2013 to members of the Organization of Legal Professionals on “Crying Happens: Managing Emotions in the Office” tailored to recognizing and managing the emotional challenges in a legal office.  Comments included “wonderful” and “good stuff!”… Continue Reading

Collaborative Culture and Office Geography

Posted in Communication, Conflict, Culture, Law Departments, Management, Productivity, Retention, Teamwork, Work Satisfaction
The Emergence of the C-Suite Today’s law firm looking to achieve a more business-like operation is often replicating many of the senior officers that businesses have, setting up or bulking up a C-Suite.  In addition to a Managing Partner or CEO, there may well be a Chief Operating Officer, Chief Financial Officer, Chief Information Officer,… Continue Reading

Clueless at the Top?

Posted in Assessments, Books, Coaching, Communication, Compensation, Innovation, Law Departments, Management, Mentoring, Professional Development, Retention, Risk Management, Work Satisfaction
While workers with high emotional intelligence are consistently the best performers on all steps of the corporate ladder, interestingly enough it is those at the top level of management who have the lowest overall average emotional intelligence (EI or EQ)  in organizations. Prompting one journalist to contend that “Your Boss Probably Wouldn’t Pass Yale’s Emotional Intelligence… Continue Reading

Shall We Raise the Profits of Partners?

Posted in Books, Business Development, Client Service, Compensation, Conflict, Culture, Leadership, Management, Productivity, Profitability, Recruitment, Retention, Risk Management, Succession, Uncategorized, Work Satisfaction
The Altman-Weil 5th annual survey of law firm leaders has been recently published to much commentary. Some of the more striking results of the survey relate to leaders’ assessment of the market challenges (primarily reflecting the viewpoints of 250+lawyer law firms) and their firms’ ability to meet them.  Over the next 24 months, most managers cited the… Continue Reading

Communist Leadership and Pornography

Posted in Assessments, Business Development, Client Service, Coaching, Communication, Emotional Intelligence, Innovation, Law Departments, Leadership, Management, Mentoring, Productivity, Professional Development, Recruitment, Retention, Risk Management, Teamwork, Work Satisfaction
Speaking of China, while touring a  job fair in Tianjin last week, China’s President Xi Jiping  answered his own question to a local official as to what the critical ingredients of  good Communist leaders are. “Intelligence quotient and emotional quotient – which is more important?” the president evidently asked.  When the official answered “both,” it was reported that… Continue Reading

Lawyer Personalities at Above the Law

Posted in Assessments, Business Development, Client Service, Coaching, Communication, Conflict, Culture, Emotional Intelligence, Law Departments, Law Education, Leadership, Management, Mentoring, Professional Development, Profitability, Recruitment, Retention, Risk Management, White Papers, Work Satisfaction
Above the Law columnist Susan Moon, an in-house lawyer at Wyndham Worldwide, gave our The Unique Psychological World of Lawyers a nice plug last week, just hours after much of the data in it was discussed at a presentation at Yale Law School.  An older article (since updated) and a “bit on the dry side,”… Continue Reading