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Category Archives: Decision-Making

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Business Analytics for Law Firms

Posted in Books, Business Development, Client Service, Decision-Making, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Risk Management, Uncategorized
A full day’s discussion in NYC of business analytics in a digital world as it applies to law firms, which Muir participated in, has been captured in Business Intelligence and Analytics for Law Firms: Insights for a shifting business ecosystem. Muir’s article on the need to recognize and utilize emotional data is included. You can… Continue Reading

The Emotionally Intelligent CEO in Training

Posted in Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Recruitment, Teamwork
If you are thinking of applying to the Tuck School of Business at Dartmouth College, you will now have to demonstrate you have some emotional intelligence skills. Last month, the Tuck School announced that it would henceforth look for applicants who, in addition to being smart and accomplished, possess two other qualities: nice and aware. Or, as… Continue Reading

The Largest Discount Yet on Best Seller Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Assessments, Books, Business Development, Client Service, Compensation, Conflict, Decision-Making, Diversity, Emotional Intelligence, Ethics, Law Departments, Law Education, Leadership, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Uncategorized
Don’t let your summer go by without getting the ABA’s best seller Beyond Smart: Lawyering with Emotional Intelligence. To make it even less painful for you to brush up on your EI skills, you can now get Beyond Smart in either paperback or e-book at a 25% discount using Discount Code ABASUM25. Let the wisdom begin!  … Continue Reading

Overcoming the Crowd and Fear

Posted in Conflict, Decision-Making, Emotional Intelligence, Professional Development, Risk Management, Uncategorized
Given the recent post about the power of crowdsourcing in predicting judicial decisions, for those who go against the group, there is another intriguing result: their brains light up in the amygdala, the emotional center of the brain. In “Why Do People Follow the Crowd?” a recent groundbreaking experiment found that when people “go along… Continue Reading

That Old Crowd Feeling for Supreme Court Decisions

Posted in Books, Client Service, Decision-Making, Emotional Intelligence, Professional Development, Risk Management, Uncategorized
In an interesting recent study entitled “Crowdsourcing Accurately and Robustly Predicts Supreme Court Decisions,” the conclusion is, as advertised, that “crowdsourcing outperforms both the commonly accepted ‘always guess reverse’ model and the best-studied algorithmic models.” Using a dataset and analysis that represents one of the largest explorations of recurring human prediction to date, the accuracy of prediction… Continue Reading

Join the Young Lawyers Division’s Day Saluting Emotional Intelligence!

Posted in Announcements, Decision-Making, Emotional Intelligence, Ethics, Productivity, Professional Development, Profitability, Retention, Risk Management, Uncategorized
On Friday, May 11th, as part of the 2018 YLD Spring Conference being held this year in Louisville, Kentucky, Muir will be participating in several programs on the topic of “Advancing Your Career with Emotional Intelligence,” starting with the opening address at 8AM EDT, followed by a free webinar at 1PM EDT (or register on facebook), immediately… Continue Reading

The Facebook Connection to Emotional Intelligence

Posted in Books, Culture, Decision-Making, Emotional Intelligence, Productivity, Uncategorized
As discussed in Beyond Smart: Lawyering with Emotional Intelligence, Facebook has figured in a number of projects touching on emotional intelligence. First, since Mark Zuckerberg evidently believes that, “What [members] really want is the ability to express empathy,” Facebook introduced a “dislike” button for users to show their empathy by responding to sad news. Facebook has also used access… Continue Reading

Muir to Speak at ARK Group’s Annual Business Intelligence and Analytics Conference

Posted in Announcements, Client Service, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Management, Productivity, Professional Development, Profitability, Risk Management, Teamwork, Uncategorized
Ark Group’s 7th Annual Conference on Business Intelligence and Analytics in the Legal Profession will be held April 26th, 2018 at the SUNY Global Center, New York, NY. The conference topic is how analytics are being used to accelerate productivity across key firm dimensions – driving the development of standards, metrics and processes reflective of… Continue Reading

The Physics of Emotion

Posted in Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Profitability, Teamwork, Uncategorized
Dr. Candace Pert was, among many other posts, the chief of brain biochemistry at the National Institutes of Health before going into private research. She passed away suddenly a few years ago, but her research has made notable contributions to the study of emotional intelligence. In an interview, The Physics of Emotion, Pert explains that neurotransmitters called peptides… Continue Reading

NYU Law School Program: Using Emotional Intelligence for Successful and Satisfying Legal Careers

Posted in Announcements, Assessments, Books, Business Development, Client Service, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction
Join us at 12:45 pm on Wednesday, February 28, when Ronda Muir will be making a lunchtime presentation at NYU Law School on Using Emotional Intelligence for Successful and Satisfying Legal Careers and signing copies of her book Beyond Smart: Lawyering with Emotional Intelligence. For more information and to register, go here. See you there!  … Continue Reading

February Discount on Beyond Smart: Lawyering with Emotional Intelligence!

Posted in Announcements, Assessments, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized
  Beyond Smart: Lawyering with Emotional Intelligence has been chosen as one of the ABA’s  Top 2017 Legal Titles.  For those who haven’t yet gotten this comprehensive guide to understanding and using emotional intelligence in the unique context of practicing law, you can buy it here for yourself and others in paperback or as an E-book at a… Continue Reading

CLE on Ethics and EI

Posted in Announcements, Books, Client Service, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Ethics, Law Education, Leadership, Management, Professional Development, Profitability, Risk Management, Teamwork
Just a reminder that you have only two days to sign up for the CLE offered by the ABA’s Center for Professional Development on The Ethical Advantage of Emotional Intelligence at 1:00 PM – 2:30 PM ET on December 12, 2017. Panelists are Dr. David Shor of Northwestern University and Ronda Muir, Esq., Founder and Principal of Law People Management,… Continue Reading

Sign Up for CLE on Ethics and Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Communication, Compensation, Conflict, Culture, Decision-Making, Emotional Intelligence, Ethics, Innovation, Leadership, Mentoring, Productivity, Professional Development, Profitability, Risk Management, Succession, Teamwork, Wellness
Sign up for the CLE offered by the ABA’s Center for Professional Development on The Ethical Advantage of Emotional Intelligence at 1:00 PM – 2:30 PM ET on December 12, 2017 and receive two significant discounts. Panelists are Dr. David Shor of Northwestern University and Ronda Muir, Esq., Founder and Principal of Law People Management, LLC. Registrants receive 1.50 Ethics/Professionalism CLE Credit… Continue Reading

Beyond Smart: Lawyering with Emotional Intelligence Now Available as an EBook

Posted in Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Work Satisfaction
Beyond Smart: Lawyering with Emotional Intelligence is now available as an eBook and at a significant discount from the paperback price. Take it along on the plane or vacation. For a discount, use Code RMUIR10.… Continue Reading

Scandals at the Gate

Posted in Client Service, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Ethics, Risk Management, Uncategorized
The implications of the Harvey Weinstein scandal justifiably shake workplaces across the country. Women in nearly all industries can cry “Me Too.” So what about law? Legal workplaces have long been one big high-intensity, smart person’s social mixer with the attendant fallout, and  there is no shortage in our profession of Me Too tales. The… Continue Reading

The Horror of Litigation

Posted in Books, Culture, Decision-Making, Emotional Intelligence, Ethics, Risk Management, Wellness
Now that we’ve made it past Halloween with its tricks and treats, let’s turn to some everyday scariness. Nearly half of the respondents (45%  of 800) to the October monthly survey of the National Judicial College (NJC) alumni indicated they have suffered from secondary traumatic stress (STS), defined as “the emotional duress of hearing about the firsthand… Continue Reading

Sneak Peak at Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Wellness
YourABA published a Q&A with author Ronda Muir today about her new book, Beyond Smart: Lawyering with Emotional Intelligence.  Check it out HERE.… Continue Reading

Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
I am pleased to announce that (along with the eclipse) Beyond Smart: Lawyering with Emotional Intelligence is available as of yesterday here on the ABA Shop website. For a discount, use Code RMUIR10 through December 31, 2017. This is the first comprehensive guide to understanding, using and raising emotional intelligence in the unique context of law practice. It… Continue Reading

Outsmarting Artificial Intelligence Part 3

Posted in Assessments, Books, Business Development, Client Service, Coaching, Communication, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized
So we realize the depth and breadth of the competition that artificially intelligent technology can pose to our traditional legal practices. We are, after all, not able to access as many sources and certainly not as fast and perhaps not as sophisticated in our analysis logarithms as some machines are. Then again, we have our… Continue Reading

Outsmarting Artificial Intelligence Part 2

Posted in Books, Client Service, Communication, Decision-Making, Emotional Intelligence, Leadership, Management, Professional Development, Risk Management, Uncategorized
Sure, as we were saying, we lawyers could use some extra computing capacity, but isn’t there something unique about dispensing legal services that makes our positions secure from the onslaught of robots with artificial intelligence? For example, some aspects of providing legal advice involves less data crunching and more soft skills. Doesn’t that protect us… Continue Reading

Outsmarting Artificial Intelligence Part 1

Posted in Books, Business Development, Client Service, Decision-Making, Emotional Intelligence, Innovation, Leadership, Management, Productivity, Professional Development, Risk Management, Teamwork, Uncategorized
If you’ve been watching Mostly Human, the new CNN series on some of the extreme applications of technology, you may be smugly thinking that at least law is immune to such bizarre technological intrusions. But the surge of technological advances in artificial intelligence and the rising incidence of its applications in business is destined to… Continue Reading

Whistleblowers United

Posted in Client Service, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Ethics, Leadership, Management, Professional Development, Risk Management, Uncategorized
Speaking of ethical decisions, those who would be whistleblowers are usually caught by emotional crosswinds, often mentioning the difficulty they have in dealing with their own mixed emotions. As researchers concluded in “The Role of Emotional Intelligence in Ethical Decision Making at Work,” “Whistleblowing involves an intrapersonal conflict—an internal struggle of conflicting emotions that need… Continue Reading

Reducing the Liability Coming to Low EI Law Firms and Law Departments

Posted in Coaching, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Leadership, Management, Mentoring, Professional Development, Recruitment, Retention, Risk Management, Uncategorized, Work Satisfaction
An amendment to Rule 8.4(g) to the ABA Model Rules of Professional Conduct, first circulated in December 2015 and then adopted on August 3, 2016, prohibits lawyers while practicing law from engaging in conduct they “know or reasonably should know” constitutes harassment or discrimination based on “race, sex, religion, national origin, ethnicity, disability, age, sexual orientation, gender… Continue Reading

Happiest of Holidays!

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Wellness, Work Satisfaction, Work/Life Balance
From Law People Management to you and yours, we wish you peace, prosperity and good health during the holidays and throughout the New Year. To that end, we are pleased to announce the publication by the American Bar Association of our book The Emotional Intelligence Edge for 21st Century Lawyers currently scheduled for summer of… Continue Reading