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Category Archives: Leadership

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Exhaustion: Building a Successful, Sustainable Legal Organization

Posted in Client Service, Compensation, Emotional Intelligence, Innovation, Leadership, Management, Professional Development, Profitability, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction
Paul Rawlinson, Baker McKenzie’s Global Chair, stepped down temporarily from his position last month. The firm’s announcement read in part: “Based on the advice of his doctor, in response to medical issues caused by exhaustion, Paul has decided to take a step back from Firm leadership and client responsibilities to make his health and recovery… Continue Reading

Standing Room Only Crowds at the EI Programs at the 2018 IBA Annual Conference

Posted in Announcements, Books, Business Development, Client Service, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Leadership, Management, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized, Work Satisfaction
Friday, October 12th was the last day of the 2018 annual IBA conference being held in Rome, Italy. Over 7,000 lawyers from around the world converged on the Eternal City to listen to dozens and dozens of programs on topics of interest, including updates in subject matter expertise, innovations in legal process and other subjects… Continue Reading

Can Emotional Intelligence Be Trained?

Posted in Assessments, Coaching, Culture, Decision-Making, Emotional Intelligence, Innovation, Law Departments, Leadership, Management, Mentoring, Professional Development, Recruitment, Retention, Uncategorized, Work Satisfaction, Work/Life Balance
That is the primary question. Now that emotional intelligence is well established as a major net positive in virtually every profession, what can be done to raise one’s emotional intelligence? The most recent evidence of the efficacy of emotional training comes in a study of doctors announced last month that found that EI training improved resident… Continue Reading

Join Us at the Annual International Bar Association Meeting in Rome

Posted in Announcements, Books, Business Development, Client Service, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
For those attending the International Bar Association annual meeting in Rome this upcoming week of October 7, Muir will be speaking on a 4:15 pm panel on Monday, October 8th–chaired by Peter Alfandary, Esq.–that will be discussing winning and retaining clients through cross cultural understanding. Related to emotional and social intelligence in several respects, cross… Continue Reading

Artificial Emotional Intelligence Becomes a Force

Posted in Announcements, Client Service, Emotional Intelligence, Innovation, Law Departments, Law Education, Leadership, Management, Productivity, Professional Development, Risk Management
According to Dr. Mary Czerwinski, manager and principal researcher of the Visualization and Interaction for Business and Entertainment group at Microsoft Research,”Emotions are fundamental to human interaction, but in a world where humans are increasingly interacting with AI systems, emotions may be fundamental to our interactions with machines as well.” Several recent announcements illustrate her… Continue Reading

Business Analytics for Law Firms

Posted in Books, Business Development, Client Service, Decision-Making, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Risk Management, Uncategorized
A full day’s discussion in NYC of business analytics in a digital world as it applies to law firms, which Muir participated in, has been captured in Business Intelligence and Analytics for Law Firms: Insights for a shifting business ecosystem. Muir’s article on the need to recognize and utilize emotional data is included. You can… Continue Reading

Addressing the Scourge of BigLaw

Posted in Client Service, Culture, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Retention, Risk Management, Wellness, Work Satisfaction
Recently, Quinn Emanuel Urquhart & Sullivan partner Joe Milowic broached the topic of mental health in the legal industry by speaking publicly about his long-standing struggle with depression. His is hardly the first to voice the anguish of such a condition. Www.lawyerswithdepression.com is a national award-winning website written by a lawyer on just that topic, with news,… Continue Reading

The Emotionally Intelligent CEO in Training

Posted in Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Recruitment, Teamwork
If you are thinking of applying to the Tuck School of Business at Dartmouth College, you will now have to demonstrate you have some emotional intelligence skills. Last month, the Tuck School announced that it would henceforth look for applicants who, in addition to being smart and accomplished, possess two other qualities: nice and aware. Or, as… Continue Reading

The Largest Discount Yet on Best Seller Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Assessments, Books, Business Development, Client Service, Compensation, Conflict, Decision-Making, Diversity, Emotional Intelligence, Ethics, Law Departments, Law Education, Leadership, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Uncategorized
Don’t let your summer go by without getting the ABA’s best seller Beyond Smart: Lawyering with Emotional Intelligence. To make it even less painful for you to brush up on your EI skills, you can now get Beyond Smart in either paperback or e-book at a 25% discount using Discount Code ABASUM25. Let the wisdom begin!  … Continue Reading

Don’t Miss the YLD Emotional Intelligence Webinar and Facebook Live Session!

Posted in Announcements, Books, Business Development, Client Service, Coaching, Compensation, Culture, Emotional Intelligence, Law Education, Leadership, Productivity, Professional Development, Profitability, Risk Management, Uncategorized, Wellness
It was a racing good time at the YLD Spring Conference in Louisville, KY last week and the keynote topic was using emotional intelligence to advance your career. If you missed attending, you can still see a related webinar replay online here, and watch the facebook live recording, accessible here, where Muir answers questions about this… Continue Reading

The Physics of Emotion

Posted in Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Profitability, Teamwork, Uncategorized
Dr. Candace Pert was, among many other posts, the chief of brain biochemistry at the National Institutes of Health before going into private research. She passed away suddenly a few years ago, but her research has made notable contributions to the study of emotional intelligence. In an interview, The Physics of Emotion, Pert explains that neurotransmitters called peptides… Continue Reading

NYU Law School Program: Using Emotional Intelligence for Successful and Satisfying Legal Careers

Posted in Announcements, Assessments, Books, Business Development, Client Service, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction
Join us at 12:45 pm on Wednesday, February 28, when Ronda Muir will be making a lunchtime presentation at NYU Law School on Using Emotional Intelligence for Successful and Satisfying Legal Careers and signing copies of her book Beyond Smart: Lawyering with Emotional Intelligence. For more information and to register, go here. See you there!  … Continue Reading

February Discount on Beyond Smart: Lawyering with Emotional Intelligence!

Posted in Announcements, Assessments, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized
  Beyond Smart: Lawyering with Emotional Intelligence has been chosen as one of the ABA’s  Top 2017 Legal Titles.  For those who haven’t yet gotten this comprehensive guide to understanding and using emotional intelligence in the unique context of practicing law, you can buy it here for yourself and others in paperback or as an E-book at a… Continue Reading

Potential Legal Workplace Liability Expands Further in the #MeToo Age

Posted in Culture, Diversity, Emotional Intelligence, Ethics, Law Departments, Law Education, Leadership, Management, Professional Development, Profitability, Recruitment, Risk Management, Uncategorized
On Monday, February 5, 2018, Resolution 302 was adopted unanimously by the American Bar Association expanding the ABA’s existing provisions, dating back to 1992, in the case of harassment or retaliation based on gender, gender identity and sexual orientation in legal workplaces and by any one (including third parties) connected with legal work, wherever that conduct occurs.… Continue Reading

CLE on Ethics and EI

Posted in Announcements, Books, Client Service, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Ethics, Law Education, Leadership, Management, Professional Development, Profitability, Risk Management, Teamwork
Just a reminder that you have only two days to sign up for the CLE offered by the ABA’s Center for Professional Development on The Ethical Advantage of Emotional Intelligence at 1:00 PM – 2:30 PM ET on December 12, 2017. Panelists are Dr. David Shor of Northwestern University and Ronda Muir, Esq., Founder and Principal of Law People Management,… Continue Reading

Sign Up for CLE on Ethics and Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Communication, Compensation, Conflict, Culture, Decision-Making, Emotional Intelligence, Ethics, Innovation, Leadership, Mentoring, Productivity, Professional Development, Profitability, Risk Management, Succession, Teamwork, Wellness
Sign up for the CLE offered by the ABA’s Center for Professional Development on The Ethical Advantage of Emotional Intelligence at 1:00 PM – 2:30 PM ET on December 12, 2017 and receive two significant discounts. Panelists are Dr. David Shor of Northwestern University and Ronda Muir, Esq., Founder and Principal of Law People Management, LLC. Registrants receive 1.50 Ethics/Professionalism CLE Credit… Continue Reading

Beyond Smart: Lawyering with Emotional Intelligence Now Available as an EBook

Posted in Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Work Satisfaction
Beyond Smart: Lawyering with Emotional Intelligence is now available as an eBook and at a significant discount from the paperback price. Take it along on the plane or vacation. For a discount, use Code RMUIR10.… Continue Reading

The Key to Greater Profitability in the 21st Century

Posted in Announcements, Assessments, Books, Business Development, Client Service, Communication, Conflict, Culture, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Uncategorized, Wellness
Muir’s article published this month in Law Practice Today, entitled “The Key to More Profitable Practices in the 21st Century,” reviews some of the important reasons that raising emotional intelligence can improve the productivity and profitability of our legal workplaces.   The Key to More Profitable Practices in the 21st Century… Continue Reading

Successfully Making Changes

Posted in Announcements, Culture, Emotional Intelligence, Law Departments, Leadership, Management, Productivity, Uncategorized
In Sydney, Australia at the IBA annual conference earlier this month, Muir participated on a great panel with an energized audience on the topic of successfully making changes in our careers. Here are two of the recent articles in Lawyers Weekly: “How to Fail Well” and “The Pursuit of Happiness in the Law.”  One of the takeaways was… Continue Reading

Sneak Peak at Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Wellness
YourABA published a Q&A with author Ronda Muir today about her new book, Beyond Smart: Lawyering with Emotional Intelligence.  Check it out HERE.… Continue Reading

Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
I am pleased to announce that (along with the eclipse) Beyond Smart: Lawyering with Emotional Intelligence is available as of yesterday here on the ABA Shop website. For a discount, use Code RMUIR10 through December 31, 2017. This is the first comprehensive guide to understanding, using and raising emotional intelligence in the unique context of law practice. It… Continue Reading

The Equine Approach to Emotional intelligence

Posted in Client Service, Coaching, Communication, Conflict, Emotional Intelligence, Leadership, Professional Development, Teamwork, Uncategorized, Wellness
Linda Kohanov is one of the pioneers in the area of building emotional intelligence skills through human/equine interaction. Based on the theories she discusses in her numerous bestsellers, her organization Eponaquest offers programs in Arizona to artists, educators, and business leaders that “employ horses in teaching people leadership, assertiveness, personal empowerment, relationship, intuition, and emotional fitness skills.” I had… Continue Reading

Outsmarting Artificial Intelligence Part 3

Posted in Assessments, Books, Business Development, Client Service, Coaching, Communication, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized
So we realize the depth and breadth of the competition that artificially intelligent technology can pose to our traditional legal practices. We are, after all, not able to access as many sources and certainly not as fast and perhaps not as sophisticated in our analysis logarithms as some machines are. Then again, we have our… Continue Reading