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Category Archives: Books

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CLE on Ethics and EI

Posted in Announcements, Books, Client Service, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Ethics, Law Education, Leadership, Management, Professional Development, Profitability, Risk Management, Teamwork
Just a reminder that you have only two days to sign up for the CLE offered by the ABA’s Center for Professional Development on The Ethical Advantage of Emotional Intelligence at 1:00 PM – 2:30 PM ET on December 12, 2017. Panelists are Dr. David Shor of Northwestern University and Ronda Muir, Esq., Founder and Principal of Law People Management,… Continue Reading

Sign Up for CLE on Ethics and Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Communication, Compensation, Conflict, Culture, Decision-Making, Emotional Intelligence, Ethics, Innovation, Leadership, Mentoring, Productivity, Professional Development, Profitability, Risk Management, Succession, Teamwork, Wellness
Sign up for the CLE offered by the ABA’s Center for Professional Development on The Ethical Advantage of Emotional Intelligence at 1:00 PM – 2:30 PM ET on December 12, 2017 and receive two significant discounts. Panelists are Dr. David Shor of Northwestern University and Ronda Muir, Esq., Founder and Principal of Law People Management, LLC. Registrants receive 1.50 Ethics/Professionalism CLE Credit… Continue Reading

Beyond Smart: Lawyering with Emotional Intelligence Now Available as an EBook

Posted in Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Work Satisfaction
Beyond Smart: Lawyering with Emotional Intelligence is now available as an eBook and at a significant discount from the paperback price. Take it along on the plane or vacation. For a discount, use Code RMUIR10.… Continue Reading

The Horror of Litigation

Posted in Books, Culture, Decision-Making, Emotional Intelligence, Ethics, Risk Management, Wellness
Now that we’ve made it past Halloween with its tricks and treats, let’s turn to some everyday scariness. Nearly half of the respondents (45%  of 800) to the October monthly survey of the National Judicial College (NJC) alumni indicated they have suffered from secondary traumatic stress (STS), defined as “the emotional duress of hearing about the firsthand… Continue Reading

The Key to Greater Profitability in the 21st Century

Posted in Announcements, Assessments, Books, Business Development, Client Service, Communication, Conflict, Culture, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Uncategorized, Wellness
Muir’s article published this month in Law Practice Today, entitled “The Key to More Profitable Practices in the 21st Century,” reviews some of the important reasons that raising emotional intelligence can improve the productivity and profitability of our legal workplaces.   The Key to More Profitable Practices in the 21st Century… Continue Reading

Sneak Peak at Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Wellness
YourABA published a Q&A with author Ronda Muir today about her new book, Beyond Smart: Lawyering with Emotional Intelligence.  Check it out HERE.… Continue Reading

Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
I am pleased to announce that (along with the eclipse) Beyond Smart: Lawyering with Emotional Intelligence is available as of yesterday here on the ABA Shop website. For a discount, use Code RMUIR10 through December 31, 2017. This is the first comprehensive guide to understanding, using and raising emotional intelligence in the unique context of law practice. It… Continue Reading

Outsmarting Artificial Intelligence Part 3

Posted in Assessments, Books, Business Development, Client Service, Coaching, Communication, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized
So we realize the depth and breadth of the competition that artificially intelligent technology can pose to our traditional legal practices. We are, after all, not able to access as many sources and certainly not as fast and perhaps not as sophisticated in our analysis logarithms as some machines are. Then again, we have our… Continue Reading

Outsmarting Artificial Intelligence Part 2

Posted in Books, Client Service, Communication, Decision-Making, Emotional Intelligence, Leadership, Management, Professional Development, Risk Management, Uncategorized
Sure, as we were saying, we lawyers could use some extra computing capacity, but isn’t there something unique about dispensing legal services that makes our positions secure from the onslaught of robots with artificial intelligence? For example, some aspects of providing legal advice involves less data crunching and more soft skills. Doesn’t that protect us… Continue Reading

Outsmarting Artificial Intelligence Part 1

Posted in Books, Business Development, Client Service, Decision-Making, Emotional Intelligence, Innovation, Leadership, Management, Productivity, Professional Development, Risk Management, Teamwork, Uncategorized
If you’ve been watching Mostly Human, the new CNN series on some of the extreme applications of technology, you may be smugly thinking that at least law is immune to such bizarre technological intrusions. But the surge of technological advances in artificial intelligence and the rising incidence of its applications in business is destined to… Continue Reading

Happiest of Holidays!

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Wellness, Work Satisfaction, Work/Life Balance
From Law People Management to you and yours, we wish you peace, prosperity and good health during the holidays and throughout the New Year. To that end, we are pleased to announce the publication by the American Bar Association of our book The Emotional Intelligence Edge for 21st Century Lawyers currently scheduled for summer of… Continue Reading

Stress for Better and Worse

Posted in Books, Client Service, Communication, Conflict, Culture, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Profitability, Recruitment, Retention, Teamwork, Work Satisfaction
The Center for Creative Leadership’s 2013 White Paper on “The Surprising Truth about What Drives Stress and How Leaders Build Resilience” lists stress and burnout as the top two issues leaders worldwide wrestle with. “Burnout” is a syndrome caused by excessive stress which can produce physical, emotional and mental exhaustion.  Burnout is the end game… Continue Reading

Muir to Speak at ABA Webinar on Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Work Satisfaction
On Friday, February 13th, at 1 to 2 ET, Muir and psychologist Rob Durr will be presenting a program on EQ: What it is and Why it Matters in an American Bar Association Career Advice webinar.  They will be discussing how high emotional intelligence can transform a good lawyer into a great one. Learn: What emotional intelligence is… Continue Reading

Fixing the Leaky Pipeline and Other Gender Developments

Posted in Books, Diversity, Leadership, Management, Professional Development, Recruitment, Retention, Risk Management, Uncategorized, Work/Life Balance
There’s been some good news in the women-in-law category over the last few years. For years, women hovered in the range of 15%-18% of partners in most law firms. Both Debevoise and Cravath have been leaders in changing that–with women comprising a solid 50% average of both firms’ new partners over a five-year period.  The 2011 NAFE/Flex-Time Lawyers… Continue Reading

Paying Attention to What Matters

Posted in Books, Decision-Making, Emotional Intelligence, Leadership, Management, Professional Development, Profitability, Wellness
The cover title of the Time Magazine issue coming out Monday, February 3 is  “Mindful Nation.” The ultimate benefit of mindfulness is that it improves our ability to focus our attention, which is sorely needed in our 21st century lives.  Improvements in focusing attention in turn increase our ability to both perceive and regulate our emotions, as… Continue Reading

What About Just Being Nice?

Posted in Books, Business Development, Client Service, Coaching, Compensation, Culture, Emotional Intelligence, Leadership, Management, Pro Bono and Community Service, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized
So you’re not really feeling the love?  Or even the compassion?  How about being nice–can you at least get into being nice? Fitting nicely into our recent blog posts about the more heartful arts, the November/December 2013 issue of the ABA Law Practice Magazine is entitled “The Business of Giving,” and features a story entitled “Being Nice.”… Continue Reading

The Law: What’s Love Got To Do With It?

Posted in Books, Client Service, Conflict, Culture, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Profitability, Retention, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
Mindful of Rev. King’s exhortation to leaven power with love, remember the Doonesbury character Woodrow proclaiming “By God, I love the law!”  Well, there’s a perspective afoot in the legal industry that may take that sentiment and turn it on its head.  It sounds something like “the law is all about love!” According to an… Continue Reading

Leaders: Warm or Strong? Giving or Taking?

Posted in Books, Culture, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Teamwork, Uncategorized
“It is much safer to be feared than loved,” Machiavelli wrote in “The Prince,” a 16th-century treatise advocating manipulation and even cruelty as the means to power. For effective leadership in the 21st century, is that still true?  Is it better to be feared or loved? The Machiavellian approach is still being vigorously advocated today–in,… Continue Reading

Managing Stress: Rumination and You

Posted in Books, Emotional Intelligence, Leadership, Productivity, Uncategorized, White Papers, Work Satisfaction
According to the statistics, lawyers exhibit more signs of stress and distress–expressed in depression, suicide, substance abuse, divorce, etc.– than any other profession.  Lawyer leaders may be even more stressed. The Center for Creative Leadership’s 2013 White Paper on “The Surprising Truth about What Drives Stress and How Leaders Build Resilience” names stress and burnout as… Continue Reading

Clueless at the Top?

Posted in Assessments, Books, Coaching, Communication, Compensation, Innovation, Law Departments, Management, Mentoring, Professional Development, Retention, Risk Management, Work Satisfaction
While workers with high emotional intelligence are consistently the best performers on all steps of the corporate ladder, interestingly enough it is those at the top level of management who have the lowest overall average emotional intelligence (EI or EQ)  in organizations. Prompting one journalist to contend that “Your Boss Probably Wouldn’t Pass Yale’s Emotional Intelligence… Continue Reading

Shall We Raise the Profits of Partners?

Posted in Books, Business Development, Client Service, Compensation, Conflict, Culture, Leadership, Management, Productivity, Profitability, Recruitment, Retention, Risk Management, Succession, Uncategorized, Work Satisfaction
The Altman-Weil 5th annual survey of law firm leaders has been recently published to much commentary. Some of the more striking results of the survey relate to leaders’ assessment of the market challenges (primarily reflecting the viewpoints of 250+lawyer law firms) and their firms’ ability to meet them.  Over the next 24 months, most managers cited the… Continue Reading

The World’s Best Legal System?

Posted in Books, Client Service, Ethics, Leadership, Management, Risk Management
After hearing in one of our lastest posts that China may be the United States of the 21st Century, is there any arena where the US still clearly reigns supreme?  Niall Ferguson, a Harvard University professor and Hoover Institution fellow, tackles that question in his recent book,  the cheerfully titled The Great Degeneration: How Institutions Decay… Continue Reading

What the White Coats May Be Missing

Posted in Books, Business Development, Client Service, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Professional Development, Teamwork
Speaking of doctors in white coats, one has identified an attribute that may not rub off onto you when you don your own white coat.  According to Peter Ubel, a physician and behavioral scientist at Duke University, Starbucks employees have better training and are more effective in acting emotionally intelligent than doctors are. In his book Critical… Continue Reading