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Category Archives: Retention

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Addressing the Scourge of BigLaw

Posted in Client Service, Culture, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Retention, Risk Management, Wellness, Work Satisfaction
Recently, Quinn Emanuel Urquhart & Sullivan partner Joe Milowic broached the topic of mental health in the legal industry by speaking publicly about his long-standing struggle with depression. His is hardly the first to voice the anguish of such a condition. Www.lawyerswithdepression.com is a national award-winning website written by a lawyer on just that topic, with news,… Continue Reading

The Largest Discount Yet on Best Seller Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Assessments, Books, Business Development, Client Service, Compensation, Conflict, Decision-Making, Diversity, Emotional Intelligence, Ethics, Law Departments, Law Education, Leadership, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Uncategorized
Don’t let your summer go by without getting the ABA’s best seller Beyond Smart: Lawyering with Emotional Intelligence. To make it even less painful for you to brush up on your EI skills, you can now get Beyond Smart in either paperback or e-book at a 25% discount using Discount Code ABASUM25. Let the wisdom begin!  … Continue Reading

Associate-Initiated Reviews

Posted in Assessments, Client Service, Coaching, Communication, Compensation, Culture, Emotional Intelligence, Productivity, Professional Development, Recruitment, Retention, Uncategorized
One of the trends in corporate America that is starting to show up in law firms is the replacement of the old annual review with frequent real time reviews. Advocates of the new approach say the annual review focuses too much on past behavior, and often on behavior long in the past. At least two global law… Continue Reading

Join the Young Lawyers Division’s Day Saluting Emotional Intelligence!

Posted in Announcements, Decision-Making, Emotional Intelligence, Ethics, Productivity, Professional Development, Profitability, Retention, Risk Management, Uncategorized
On Friday, May 11th, as part of the 2018 YLD Spring Conference being held this year in Louisville, Kentucky, Muir will be participating in several programs on the topic of “Advancing Your Career with Emotional Intelligence,” starting with the opening address at 8AM EDT, followed by a free webinar at 1PM EDT (or register on facebook), immediately… Continue Reading

NYU Law School Program: Using Emotional Intelligence for Successful and Satisfying Legal Careers

Posted in Announcements, Assessments, Books, Business Development, Client Service, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction
Join us at 12:45 pm on Wednesday, February 28, when Ronda Muir will be making a lunchtime presentation at NYU Law School on Using Emotional Intelligence for Successful and Satisfying Legal Careers and signing copies of her book Beyond Smart: Lawyering with Emotional Intelligence. For more information and to register, go here. See you there!  … Continue Reading

February Discount on Beyond Smart: Lawyering with Emotional Intelligence!

Posted in Announcements, Assessments, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized
  Beyond Smart: Lawyering with Emotional Intelligence has been chosen as one of the ABA’s  Top 2017 Legal Titles.  For those who haven’t yet gotten this comprehensive guide to understanding and using emotional intelligence in the unique context of practicing law, you can buy it here for yourself and others in paperback or as an E-book at a… Continue Reading

Beyond Smart: Lawyering with Emotional Intelligence Now Available as an EBook

Posted in Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Work Satisfaction
Beyond Smart: Lawyering with Emotional Intelligence is now available as an eBook and at a significant discount from the paperback price. Take it along on the plane or vacation. For a discount, use Code RMUIR10.… Continue Reading

The Key to Greater Profitability in the 21st Century

Posted in Announcements, Assessments, Books, Business Development, Client Service, Communication, Conflict, Culture, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Uncategorized, Wellness
Muir’s article published this month in Law Practice Today, entitled “The Key to More Profitable Practices in the 21st Century,” reviews some of the important reasons that raising emotional intelligence can improve the productivity and profitability of our legal workplaces.   The Key to More Profitable Practices in the 21st Century… Continue Reading

Sneak Peak at Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Wellness
YourABA published a Q&A with author Ronda Muir today about her new book, Beyond Smart: Lawyering with Emotional Intelligence.  Check it out HERE.… Continue Reading

Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
I am pleased to announce that (along with the eclipse) Beyond Smart: Lawyering with Emotional Intelligence is available as of yesterday here on the ABA Shop website. For a discount, use Code RMUIR10 through December 31, 2017. This is the first comprehensive guide to understanding, using and raising emotional intelligence in the unique context of law practice. It… Continue Reading

Outsmarting Artificial Intelligence Part 3

Posted in Assessments, Books, Business Development, Client Service, Coaching, Communication, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized
So we realize the depth and breadth of the competition that artificially intelligent technology can pose to our traditional legal practices. We are, after all, not able to access as many sources and certainly not as fast and perhaps not as sophisticated in our analysis logarithms as some machines are. Then again, we have our… Continue Reading

Reducing the Liability Coming to Low EI Law Firms and Law Departments

Posted in Coaching, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Leadership, Management, Mentoring, Professional Development, Recruitment, Retention, Risk Management, Uncategorized, Work Satisfaction
An amendment to Rule 8.4(g) to the ABA Model Rules of Professional Conduct, first circulated in December 2015 and then adopted on August 3, 2016, prohibits lawyers while practicing law from engaging in conduct they “know or reasonably should know” constitutes harassment or discrimination based on “race, sex, religion, national origin, ethnicity, disability, age, sexual orientation, gender… Continue Reading

Happiest of Holidays!

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Pro Bono and Community Service, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Succession, Teamwork, Wellness, Work Satisfaction, Work/Life Balance
From Law People Management to you and yours, we wish you peace, prosperity and good health during the holidays and throughout the New Year. To that end, we are pleased to announce the publication by the American Bar Association of our book The Emotional Intelligence Edge for 21st Century Lawyers currently scheduled for summer of… Continue Reading

Dumbing Down the Law?

Posted in Innovation, Law Departments, Law Education, Leadership, Management, Productivity, Profitability, Recruitment, Retention, Risk Management, Uncategorized
Here we are into another application-to-law-school season and there are hopes that the numbers are starting to look up. After all, the news over the last few years–the lower number of applicants to law school (declining over 40% to the lowest level in 15 years), the low enrollment rate (2014’s was the lowest since 1987), the… Continue Reading

Lawyers in Conflict

Posted in Client Service, Coaching, Communication, Compensation, Conflict, Culture, Decision-Making, Emotional Intelligence, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Retention, Risk Management, Teamwork, Uncategorized, Work Satisfaction
Having just finished an interesting assignment helping a firm resolve conflict among its ranks, I am freshly reminded of what it is that puts lawyers into conflict and then keeps them there.  So please indulge me in this seat-of-the-pants riff (for the record, none of which, of course, applies to any of my clients). Lawyers are on… Continue Reading

Mamas, Don’t Let Your Daughters Grow Up to be Lawyers: A Preview

Posted in Client Service, Compensation, Conflict, Culture, Diversity, Emotional Intelligence, Innovation, Law Departments, Law Education, Leadership, Management, Professional Development, Profitability, Recruitment, Retention, Risk Management, Uncategorized, Work Satisfaction, Work/Life Balance
In anticipation of a white paper on the persistent question of why there isn’t greater gender diversity in the practice of law, here’s a look at a few of the salient points: Women have comprised roughly half of law graduates for a number of decades, and have been consistently over-represented at the top of their… Continue Reading

Building Your Emotional Vocabulary

Posted in Assessments, Client Service, Coaching, Communication, Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Retention, Wellness
One of the ways to improve our emotional intelligence, and therefore improve our decision-making, our productivity. our personal interactions and our well-being, is to expand our vocabulary with respect to emotions. We experience hundreds of shades of emotion every day. While five to seven emotions are considered basic, combinations of those emotions blend together to… Continue Reading

More on Love and the Law

Posted in Client Service, Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Profitability, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
In our 2013 entry “The Law: What’s Love Got To Do With It?“, we noted the movement toward integrative law, which  “Pauline Tesler, director of the Integrative Law Institute, believes… is the next ‘huge wave coming to the legal profession.’ As she explains, this type of practice is aimed at ‘out-of-court solutions and the well-being of… Continue Reading

Stress for Better and Worse

Posted in Books, Client Service, Communication, Conflict, Culture, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Profitability, Recruitment, Retention, Teamwork, Work Satisfaction
The Center for Creative Leadership’s 2013 White Paper on “The Surprising Truth about What Drives Stress and How Leaders Build Resilience” lists stress and burnout as the top two issues leaders worldwide wrestle with. “Burnout” is a syndrome caused by excessive stress which can produce physical, emotional and mental exhaustion.  Burnout is the end game… Continue Reading

Muir to Speak at ABA Webinar on Emotional Intelligence

Posted in Announcements, Books, Business Development, Client Service, Coaching, Communication, Decision-Making, Emotional Intelligence, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Work Satisfaction
On Friday, February 13th, at 1 to 2 ET, Muir and psychologist Rob Durr will be presenting a program on EQ: What it is and Why it Matters in an American Bar Association Career Advice webinar.  They will be discussing how high emotional intelligence can transform a good lawyer into a great one. Learn: What emotional intelligence is… Continue Reading

Fixing the Leaky Pipeline and Other Gender Developments

Posted in Books, Diversity, Leadership, Management, Professional Development, Recruitment, Retention, Risk Management, Uncategorized, Work/Life Balance
There’s been some good news in the women-in-law category over the last few years. For years, women hovered in the range of 15%-18% of partners in most law firms. Both Debevoise and Cravath have been leaders in changing that–with women comprising a solid 50% average of both firms’ new partners over a five-year period.  The 2011 NAFE/Flex-Time Lawyers… Continue Reading

How Was Your Mental Health Day?

Posted in Assessments, Client Service, Coaching, Culture, Emotional Intelligence, Law Departments, Management, Mentoring, Productivity, Professional Development, Retention, Risk Management, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
World Mental Health Day was Friday, October 10th.  How did yours go? Did your firm or department remind you not to work such long hours that you lose your critical thinking edge or alienate the personal ties that keep you grounded and productive?  Did you get a refresher on how to deal with stress and its… Continue Reading

Competitors of the Future Arriving Now

Posted in Business Development, Compensation, Management, Profitability, Recruitment, Retention, Risk Management, Succession, Uncategorized
Maybe it’s just us, but the announcement of the departure from Fried Frank of a former managing partner and some of her department carries with it intimations of several current trends in the law business: the British are coming, the accounting firms are coming, and you’d better take a second look at both your profitability and your… Continue Reading