Law People

Law People

Better Law Practice Through Better People Management

Category Archives: Emotional Intelligence

Subscribe to Emotional Intelligence RSS Feed

Botox and Emotional Intelligence

Posted in Communication, Emotional Intelligence, Professional Development, Teamwork
You might be wondering what the two have to do with each other–botox and emotional intelligence. The heading could have also linked emotional intelligence with psychotropic drugs and even with the use of social media and other technology. All are candidates for blame in the reduction over the last few decades in our society’s level… Continue Reading

The Wages of Stress

Posted in Emotional Intelligence, Management, Productivity, Professional Development, Risk Management, Wellness, Work Satisfaction, Work/Life Balance
This tragedy is starting to get sadly repetitive. Yet another major player in BigLaw has died. The chair of Baker McKenzie, who had taken a leave of absence because of “exhaustion,” passed away “unexpectedly” last month at age 56 with no cause indicated. Paul Rawlinson had been appointed global chair of the firm in 2016 and… Continue Reading

Enter the Well-Being Director

Posted in Culture, Emotional Intelligence, Law Departments, Law Education, Management, Professional Development, Recruitment, Retention, Wellness, Work Satisfaction, Work/Life Balance
In a move that hopefully signals the beginning of a much-needed and potentially powerful trend benefiting lawyers everywhere, Morgan Lewis has hired its first Director of Employee Well-Being to implement its program called ML Well. Morgan Lewis was among the first law firms in 2018 to sign an ABA pledge by legal employers promising to take steps… Continue Reading

A Feeling for Ethics

Posted in Communication, Emotional Intelligence, Ethics, Leadership, Management, Professional Development, Risk Management
Gordon Caplan, the co-chair at the AmLaw 100 law firm Wilkie Farr who was caught up in the FBI’s recent college admission scandal, was recorded saying, while discussing plans to fraudulently get his daughter into college: “I’m not worried about the moral issue here.” Then he made an interesting comment: “To be honest, it feels a little… Continue Reading

Muir to Speak at University of California at Irvine School of Law Symposium on Wellness

Posted in Announcements, Emotional Intelligence, Law Education, Professional Development, Recruitment, Retention, Risk Management, Wellness, Work/Life Balance
The Mental Health in Law Society’s 2019 Symposium at the University of California at Irvine School of Law to be held on March 22 and 23 will be examining different methods for wellness development in legal education and in the legal profession. Muir will be on the Saturday morning panel with Anne Brafford, the author… Continue Reading

Addressing Firms’ Greatest Challenge

Posted in Client Service, Emotional Intelligence, Law Education, Management, Mentoring, Productivity, Professional Development, Recruitment, Retention, Risk Management
A recent survey by Robert Half Legal found that 83% of law firm respondents noted increasing demand over the last year for legal services. That is a welcome new trend after years of lower demand and lost legal jobs. But that promising development comes with a new challenge for legal employers–hiring the best legal professionals… Continue Reading

South Carolina Inns of Court

Posted in Emotional Intelligence
Muir spoke to a packed crowd of members of the Columbia SC Inns of Court–litigators, judges and law students–on Tuesday, February 19th in Columbia, South Carolina on Emotional Intelligence and the Law. Topics touched on were lawyers’ attitudes and scores regarding emotions–with a short quiz for the audience, the impact that emotions have on our… Continue Reading

Artificial Emotional Intelligence Predicts Election Results

Posted in Communication, Emotional Intelligence, Innovation
Research long ago revealed that the portion of the brain that lights up when politics are being discussed is the emotional area–the limbic/amygdala area of the brain–not the rational prefrontal cortex. In short, politics is not a topic about which we are rational–a conclusion that these days may be particularly apparent. Gauging emotional reactions–how people feel–is… Continue Reading

Using Emotional Intelligence Testing in Hiring

Posted in Emotional Intelligence, Recruitment, Retention, Risk Management, Uncategorized
A recent study published in the Journal of Applied Psychology confirmed that emotional intelligence can be a highly effective gauge for measuring an employee’s suitability. To meet that need, the researchers at the Universities of Geneva and Berne, Switzerland, developed assessments for employers to use during the hiring process to determine a candidate’s levels of sensitivity to and recognition of… Continue Reading

Emotional Intelligence Makes You Run Faster and Play Harder and Win!

Posted in Coaching, Culture, Emotional Intelligence, Management, Mentoring, Productivity, Recruitment, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work/Life Balance
If there were any question as to whether emotional intelligence positively impacts every endeavor, research has recently verified that even athletes benefit from EI. A study of marathon runners showed that, of 237 runners, those with higher emotional intelligence finish half-marathons faster than their low EI competitors, even after controlling for the effects of physical… Continue Reading

A Shared Tragedy

Posted in Books, Culture, Emotional Intelligence, Leadership, Management, Retention, Risk Management, Teamwork, Wellness
As we count our Thanksgiving blessings, we should remember the many lawyers (and their friends and families) who are not feeling blessed, but rather tormented by the life they are leading in the law. As most are aware by now, Gabe MacConaill, a young bankruptcy partner at Sidley Austin, died in October from self-inflicted gunshot wounds in the… Continue Reading

Exhaustion: Building a Successful, Sustainable Legal Organization

Posted in Client Service, Compensation, Emotional Intelligence, Innovation, Leadership, Management, Professional Development, Profitability, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction
Paul Rawlinson, Baker McKenzie’s Global Chair, stepped down temporarily from his position last month. The firm’s announcement read in part: “Based on the advice of his doctor, in response to medical issues caused by exhaustion, Paul has decided to take a step back from Firm leadership and client responsibilities to make his health and recovery… Continue Reading

Standing Room Only Crowds at the EI Programs at the 2018 IBA Annual Conference

Posted in Announcements, Books, Business Development, Client Service, Communication, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Leadership, Management, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized, Work Satisfaction
Friday, October 12th was the last day of the 2018 annual IBA conference being held in Rome, Italy. Over 7,000 lawyers from around the world converged on the Eternal City to listen to dozens and dozens of programs on topics of interest, including updates in subject matter expertise, innovations in legal process and other subjects… Continue Reading

Can Emotional Intelligence Be Trained?

Posted in Assessments, Coaching, Culture, Decision-Making, Emotional Intelligence, Innovation, Law Departments, Leadership, Management, Mentoring, Professional Development, Recruitment, Retention, Uncategorized, Work Satisfaction, Work/Life Balance
That is the primary question. Now that emotional intelligence is well established as a major net positive in virtually every profession, what can be done to raise one’s emotional intelligence? The most recent evidence of the efficacy of emotional training comes in a study of doctors announced last month that found that EI training improved resident… Continue Reading

Join Us at the Annual International Bar Association Meeting in Rome

Posted in Announcements, Books, Business Development, Client Service, Communication, Compensation, Conflict, Culture, Decision-Making, Diversity, Emotional Intelligence, Ethics, Innovation, Law Departments, Law Education, Leadership, Management, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Teamwork, Uncategorized, Wellness, Work Satisfaction, Work/Life Balance
For those attending the International Bar Association annual meeting in Rome this upcoming week of October 7, Muir will be speaking on a 4:15 pm panel on Monday, October 8th–chaired by Peter Alfandary, Esq.–that will be discussing winning and retaining clients through cross cultural understanding. Related to emotional and social intelligence in several respects, cross… Continue Reading

Getting Past the Artificially Emotionally Intelligent Interviewer

Posted in Culture, Diversity, Emotional Intelligence, Innovation, Law Departments, Recruitment, Uncategorized
As AI is becoming more adept at emotional recognition and interaction–the holy grail for Google and other companies, your own emotional intelligence skills become more important for the sheer benefit of interacting with that software, as mentioned in the last post. A recent article in the Wall Street Journal adds additional gloss to the growing importance of emotional… Continue Reading

Artificial Emotional Intelligence Becomes a Force

Posted in Announcements, Client Service, Emotional Intelligence, Innovation, Law Departments, Law Education, Leadership, Management, Productivity, Professional Development, Risk Management
According to Dr. Mary Czerwinski, manager and principal researcher of the Visualization and Interaction for Business and Entertainment group at Microsoft Research,”Emotions are fundamental to human interaction, but in a world where humans are increasingly interacting with AI systems, emotions may be fundamental to our interactions with machines as well.” Several recent announcements illustrate her… Continue Reading

Business Analytics for Law Firms

Posted in Books, Business Development, Client Service, Decision-Making, Emotional Intelligence, Leadership, Management, Productivity, Professional Development, Risk Management, Uncategorized
A full day’s discussion in NYC of business analytics in a digital world as it applies to law firms, which Muir participated in, has been captured in Business Intelligence and Analytics for Law Firms: Insights for a shifting business ecosystem. Muir’s article on the need to recognize and utilize emotional data is included. You can… Continue Reading

The Emotionally Intelligent CEO in Training

Posted in Conflict, Culture, Decision-Making, Emotional Intelligence, Leadership, Management, Recruitment, Teamwork
If you are thinking of applying to the Tuck School of Business at Dartmouth College, you will now have to demonstrate you have some emotional intelligence skills. Last month, the Tuck School announced that it would henceforth look for applicants who, in addition to being smart and accomplished, possess two other qualities: nice and aware. Or, as… Continue Reading

The Largest Discount Yet on Best Seller Beyond Smart: Lawyering with Emotional Intelligence

Posted in Announcements, Assessments, Books, Business Development, Client Service, Compensation, Conflict, Decision-Making, Diversity, Emotional Intelligence, Ethics, Law Departments, Law Education, Leadership, Mentoring, Productivity, Professional Development, Profitability, Recruitment, Retention, Risk Management, Uncategorized
Don’t let your summer go by without getting the ABA’s best seller Beyond Smart: Lawyering with Emotional Intelligence. To make it even less painful for you to brush up on your EI skills, you can now get Beyond Smart in either paperback or e-book at a 25% discount using Discount Code ABASUM25. Let the wisdom begin!  … Continue Reading

Overcoming the Crowd and Fear

Posted in Conflict, Decision-Making, Emotional Intelligence, Professional Development, Risk Management, Uncategorized
Given the recent post about the power of crowdsourcing in predicting judicial decisions, for those who go against the group, there is another intriguing result: their brains light up in the amygdala, the emotional center of the brain. In “Why Do People Follow the Crowd?” a recent groundbreaking experiment found that when people “go along… Continue Reading

That Old Crowd Feeling for Supreme Court Decisions

Posted in Books, Client Service, Decision-Making, Emotional Intelligence, Professional Development, Risk Management, Uncategorized
In an interesting recent study entitled “Crowdsourcing Accurately and Robustly Predicts Supreme Court Decisions,” the conclusion is, as advertised, that “crowdsourcing outperforms both the commonly accepted ‘always guess reverse’ model and the best-studied algorithmic models.” Using a dataset and analysis that represents one of the largest explorations of recurring human prediction to date, the accuracy of prediction… Continue Reading

Don’t Miss the YLD Emotional Intelligence Webinar and Facebook Live Session!

Posted in Announcements, Books, Business Development, Client Service, Coaching, Compensation, Culture, Emotional Intelligence, Law Education, Leadership, Productivity, Professional Development, Profitability, Risk Management, Uncategorized, Wellness
It was a racing good time at the YLD Spring Conference in Louisville, KY last week and the keynote topic was using emotional intelligence to advance your career. If you missed attending, you can still see a related webinar replay online here, and watch the facebook live recording, accessible here, where Muir answers questions about this… Continue Reading