Ten years after the landmark 2016 ABA-Hazelden Betty Ford study, a new study issued in September updates and significantly expands upon what we know about lawyer mental health and well being. “When Demands Equal Distress: An Updated Understanding of Lawyer Mental Health and Well-being” is the largest ever study on the topic, analyzing data
Communication
Listening Well
One of the great skills that should be rewarded, particularly in lawyers, is listening well. That means for many lawyers that they have to come up with the “right” solution quickly. But maybe doing that may indicate we actually haven’t listened well.
As one article on listening explains, “Feeling understood is less about answers and…
The Voice with Artificial Emotional Intelligence
Artificial emotional intelligence is almost here. Chat bots, as we’ve discussed, are displaying empathic skills that are getting their developers into legal hot water for encouraging, empathically, murder and suicide.
Now an AI voice is being introduced that not only speaks conversationally in multiple languages but that also listens carefully to you and mimics…
Your Chatbot’s Personality
In an interesting aside to the latest posts about murderous chatbots, personality tests have recently revealed that the ‘personality’ of these virtual bots can be reliably tested using human personality tests. And that they have very human personality traits, both good and bad, that can be precisely shaped – raising implications for AI safety and…
AI CEOs?
So what would happen if human CEOs were replaced with automated versions? The Hustle looked into that, noting that CEOs often do work that AI is strong at–budgeting, tracking a company’s performance, and making executive decisions based on data, that eliminating their very high pay could be a substantial corporate cost savings, and that even…
Alexa Plus Goes All Feely
Amazon recently unveiled a smarter, more human-like Alexa Plus that purports to be able to hold natural conversations and remember details like your favorite foods and sports teams. The voice assistant also integrates with services like Uber, OpenTable, and Amazon Fresh, so you can book a ride, reserve a table, or order groceries through…
The AI Counselors Coming to Your Law Firm
It’s not a misnomer that lawyers are often called “counselors.” Tangling with the law–as a plaintiff, a defendant, or a participant in business and personal transactions of all kinds–could well bring us to call out for counsel. There’s all those statutes and implications we don’t understand, the question whether the lawyers involved understand our personal…
Second Edition of Beyond Smart: Lawyering with Emotional Intelligence
Law People Management, LLC, is pleased to announce the publication of the second edition of Beyond Smart: Lawyering with Emotional Intelligence.
This second edition of Ronda Muir’s best-selling ABA guide to emotional intelligence (EI) in law practice reports on the latest developments in the science of EI and how to use EI to address…
The Challenges of Professional Conduct Rules
Let’s take a look at Professional Rules of Conduct with respect to discrimination and harassment with an eye on emotional intelligence. First, a short historical review of relevant rules is in order.
On February 5, 2018, Resolution 302 was adopted unanimously by the American Bar Association expanding existing provisions in the Model Rules of Professional…
COLPM 2022 Conference
The College of Law Practice Management inducted its 2022 Fellows at its annual conference on October 6-7 at Suffolk University Law School in Boston, MA, which was held for the first time in person since 2019.
The College is an international professional, educational, and honorary association dedicated to “the improvement of law practice management and…